Terms of Service

These Terms of Service (“Terms”) govern your use of Agent Ramu Kaka and any related services (“Services”) provided by HaruLabs(“we”, “us”). By creating an account or using the Services, you agree to these Terms. If you do not agree, please do not use the Services.

1. Who can use the Services

You must be at least 13 years old (16 in the EEA) to use the App. If you are under 18, you must have permission from a parent or legal guardian. You represent that any information you provide is accurate and that you have the right to share it.

2. Your account

• You are responsible for keeping your password and device secure.
• You are responsible for all activity under your account. Tell us immediately at support@ramukaka.app if you suspect unauthorised access.
• You may not use another person’s account without permission.

3. Your content

You own the content you submit to the App — meals, recipes, photos, notes, expenses, and other household data (“Your Content”). By submitting Your Content, you grant us a worldwide, non-exclusive, royalty-free licence to host, store, process, and display it solely to provide, maintain, and improve the Services.

You represent and warrant that:

• You have the right to submit Your Content.
• Your Content does not violate any third-party rights or law.
• You are responsible for Your Content and its accuracy.

4. AI features and outputs

The App uses artificial intelligence to plan meals, suggest recipes, parse receipts, and more. AI outputs can be imperfect, inaccurate, or stale. You acknowledge that:

• AI outputs are informational only and do not constitute medical, nutritional, financial, or legal advice.
• You are responsible for verifying critical information (allergens, prices, quantities) before acting on it.
• We are not liable for decisions you make based on AI outputs. Please use common sense.

5. Acceptable use

You agree not to:

• Use the Services to break any law or third-party rights.
• Upload content that is illegal, defamatory, obscene, hateful, or infringes someone else’s intellectual property.
• Attempt to reverse-engineer, decompile, or tamper with the App except to the extent permitted by law.
• Use bots, scrapers, or automated means to access the Services without our written permission.
• Interfere with, disrupt, or attack the Services or their infrastructure.
• Use the Services to harass, stalk, or harm others.

We may suspend or terminate accounts that violate these rules, with or without notice.

6. Payments and subscriptions

Parts of the Services may be offered on a paid or subscription basis. When you purchase a paid plan:

• You authorise us (or the platform store — Apple or Google) to charge your payment method.
• Subscriptions auto-renew unless cancelled at least 24 hours before renewal.
• You can manage or cancel subscriptions through the App Store or Play Store. Refunds are governed by the store’s refund policy.
• Prices may change; we will give you notice before any increase.

7. Intellectual property

The App, including its code, design, trademarks, mascot, and content (other than Your Content) is owned by HaruLabs and protected by intellectual-property law. We grant you a limited, non-transferable, non-exclusive, revocable licence to use the App for personal, non-commercial use.

8. Third-party services

The App may link to or integrate with third-party services (for example, grocery delivery apps or AI providers). We are not responsible for those services. Your use of them is governed by their own terms.

9. Termination

You can stop using the Services at any time and delete your account from Settings or at Delete Account. We may suspend or terminate your access if you violate these Terms or if we discontinue the Services.

10. Disclaimers

The Services are provided “as is” and “as available” without warranties of any kind, whether express or implied. To the maximum extent permitted by law, we disclaim all warranties, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Services will be uninterrupted, secure, or error-free.

11. Limitation of liability

To the maximum extent permitted by law, HaruLabs and its directors, employees, and affiliates will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or goodwill, arising out of or related to your use of the Services. Our total liability for any claim relating to the Services will not exceed the greater of (a) the amount you paid us in the 12 months preceding the claim, or (b) INR 1,000.

12. Indemnification

You agree to defend, indemnify, and hold harmless HaruLabs from any claims or liabilities arising from (a) Your Content, (b) your violation of these Terms, or (c) your violation of any law or third-party right.

13. Governing law and disputes

These Terms are governed by the laws of India. The courts of Bengaluru, Karnataka, India have exclusive jurisdiction over any dispute arising from the Services, unless local law gives you different mandatory rights.

14. Changes to these Terms

We may update these Terms from time to time. When changes are material, we will notify you in-app or by email. Continued use of the Services after changes take effect means you accept the new Terms.

15. Contact

Questions about these Terms? Write to legal@ramukaka.app.